Purchased my V40 here. The staff are friendly and the service work done seems to be at a good standard. However, the sales process was not entirely smooth as the dealer turned up late to our appointment and could not adequately explain the features and history of the car despite the fact that it was purchased as an ex-demo.
a year ago
I discussed a test drive with Kerri on Wednesday for the coming Sunday via the instant messenger function on Autotrader. Kerri seemed very friendly and helpful, promising that someone would contact me on Thursday to arrange a time.
It's Sunday and we haven't heard anything. For me, this set alarm bells ringing. If they couldn't make contact to sell a car, who knows what will happen if I buy a car from them and need some after-sales care? We're currently looking elsewhere.
3 months ago
Good friendly staff
8 months ago
Tried to lie to us about dealer contributions and the fit of the car, lost themselves a deal, bought at bmw instead